Detailed Schedule

Strategic Service Design for Libraries

Speaker:

Paul-Jervis Heath

Location:

Galleria IVc (Post Oak)

Library Spaces: Approaches to Needs Assessment and Post-Occupancy Assessment

Speaker:

Joan K. Lippincott & Kim Duckett

Location:

Galleria IVa (Tanglewood)

Preparing Data for Visualization

Speaker:

Maggie Faber

Location:

Sage

Learning Analytics & Academic Libraries: Getting Started, Gaining Traction, Going Forward

Speaker:

Megan Oakleaf

Location:

Galleria IVa (Tanglewood)

Leveraging OpenRefine and APIs to Conduct Large-Scale Collection Analyses

Speaker:

Gabrielle Wiersma & Phil White

Location:

Westchester

Library Data Visualization with Tableau Public

Speaker:

Ebony Magnus

Location:

Sage

Steering Committee and Travel Award winners introduction

Keynote I: Unlocking the Power of Design in the Library

Speaker:

Paul-Jervis Heath

Outcome Measurement in Academic Libraries: Adapting the Project Outcome Model

Speaker:

Eric Ackermann (Radford University), Sara Goek (Association of College & Research Libraries), and Emily Plagman (Public Library Association, ALA)

Aligning Textbook Affordability with State Performance Based Funding Metrics

Speaker:

Penny Beile (University of Central Florida)

Finding Hidden Treasures in the Data

Speaker:

Carolyn Dennison and Jan Sung (University of Hawaii at Manoa)

Smart Data, Smart Library: Assessing Implied Value through Big Data

Speaker:

Jin Xiu Guo (Stony Brook University) and Gordon Xu (Northern Michigan University)

Do Download Reports Reliably Measure Journal Usage?

Speaker:

Douglas Steigerwald, Ted Bergstrom, and Alex Wood-Doughty (UC Santa Barbara)

Data Modelling and Why it Matters

Speaker:

Frankie Wilson, University of Oxford

Using Student Survey Data to Build Campus Collaborations

Speaker:

Elizabeth Edwards and Rebecca Starkey (University of Chicago)

Knowing Our Users: Deriving Value from the Ithaka S+R Local Surveys at the University of Missouri

Speaker:

Jeannette Pierce and Gwen Gray (University of Missouri)

The Group Within: Analyzing a Large-Scale User Survey to Focus on a User Subpopulation of Interest

Speaker:

Lisa Hinchliffe (University of Illinois at Urbana-Champaign)

Assessing the User Needs of STEM Graduate Students: A Comparative Analysis

Speaker:

Juliet Rumble and Adelia Grabowsky (Auburn University)

Step Aside, Tableau: The Pros and Cons of Analyzing and Reporting Ithaka S+R Survey Results Using Google Data Studio

Speaker:

Emily Guhde (Georgetown University)

Disseminating Findings on User Needs Across a Multi-Campus Library System: An Approach to Packaging and Communicating Results from the Ithaka S+R Survey of Undergraduates at Penn State University

Speaker:

Lana Munip and Steve Borrelli (Pennsylvania State University)

Library Impact with International Rankings—One Library's Continuous Journey to Figure it Out

Speaker:

Liz Bernal (Case Western Reserve University)

Communicating Library Impact through the Assessment Website

Speaker:

Kristin Hall and Janet H. Clarke (Stony Brook University)

Quantifying the Value of the Academic Library

Speaker:

Rebecca Croxton and Anne Moore (University of North Carolina at Charlotte)

Textbook Affordability Options: Assessing eBook Purchase Models for Value and Impact

Speaker:

Athena Hoeppner and Sara Duff (University of Central Florida)

The Continuing Adventures of Library Learning Analytics: Exploring the Relationship between Library Skills Training and Student Success

Speaker:

Selena Killick, Richard Nurse, and Helen Clough (The Open University)

Impact and Ethics: A Meta-Analysis of Library Impact Studies

Speaker:

M. Brooke Robertshaw (Oregon State University) and Andrew Asher (Indiana University)

Assessing a Graduate Commons in the Library: Graduate Students Need an Identified Third Space

Speaker:

Susan Beatty (University of Calgary)

Seating Our Patrons: A Multi-Year Approach to Creating and Assessing User Space

Speaker:

Margaret Fain and Jennifer Hughes (Coastal Carolina University)

Headcounts on Steroids: A Lightweight Method for Evaluating Space and Furniture Use

Speaker:

Katherine Gerwig and Carolyn Bishoff (University of Minnesota)

Developing the Metrics to Assess the Library's Active Learning Spaces

Speaker:

Ningning Kong, Karen Hum, Yue Li, and Nanette Andersson (Purdue University)

Participatory Data-Gathering and Community Building

Speaker:

Emily Puckett Rodgers, Denise Leyton, and Kat King (University of Michigan)

Using the LibQUAL+ Survey to Inform Strategic Planning

Speaker:

Christine Baker and Patricia Andersen (Colorado School of Mines)

Impacting Student Success: A Practical Guide to Assessing Library Services at the Community College Level

Speaker:

Faith Bradham (Bakersfield College)

Disparate Data Sources: Assessing a Library Program Impact on Student Achievement

Speaker:

Karin Chang and Jennifer Boden (Kansas City Area Education Research Consortium, University of Kansas)

Qualifying for Services: Investigating the Unmet Needs of Qualitative Researchers on Campus

Speaker:

Alexa Pearce, Alix Keener, Russel Peterson, Caroline He, Karen Downing, and Elizabeth Yakel (University of Michigan)

Community College Libraries & Academic Support for Student Success

Speaker:

Christine Wolff-Eisenberg (Ithaka S+R) and Dr. Braddlee (Northern Virginia Community College)

The Career Paths of Assessment Librarians: An Exploration of Professional Growth

Speaker:

Sarah Murphy (The Ohio State University)

Assessing the Success of a Mentoring Program for Academic Librarians

Speaker:

Catherine Sassen, Karen Harker, Seti Keshmiripour, Marcia McIntosh, Erin O'Toole (University of North Texas)

Obligations and Intentions: An Exploratory Study of Indirect Cost Recovery Monies from Research Grants as a Revenue Stream for Funding Research Library Budgets

Speaker:

Devin Savage (Illinois Institute of Technology) and Chad Kahl (Illinois State University)

Developing Objective Criteria for Promotion

Speaker:

Heather Scalf (University of Texas Arlington)

Meta-Assessment: The ARL Assessment Framework in Practice at Montana State University

Speaker:

Scott Young and David Swedman (Montana State University); Martha Kyrillidou (QualityMetrics, LLC)

Testing Assumptions—Does Enhancing Subject Terms Increase Use of Digital Library Content?

Speaker:

Chelsea Dinsmore and Todd Digby (University of Florida)

Assessing Transformation: Findings from the Measuring Reuse Project

Speaker:

Santi Thompson (University of Houston), Caroline Muglia (University of Southern California), Genya O'gara (Virtual Library of Virginia), Liz Woolcott (Utah State University), Ayla Stein (University of Illinois at Urbana-Champaign), and Elizabeth Kelly (Loyola University New Orleans)

Building the Measuring Stick: A Model for Continuous Review and Improvement of Institutional Repository Policies

Speaker:

Christy Shorey (University of Florida)

Bringing IRUS to the USA: International Collaborations to Standardize and Assess Repository Usage Statistics

Speaker:

Santi Thompson (University of Houston); Joe Lambert and Ross Macintyre (JISC)

Launching the Resource Repository for Assessment Librarians: From Needs Assessment to Pilot and Beyond

Speaker:

Nancy Turner (Temple University), Kirsten Kinsley (Florida State University), and Melissa Becher (American University)

LLAMA Assessment Community of Practice

Keynote II: A Leadership View: The Potential and Challenge of Leveraging Assessment in Advancing Diversity

Speaker:

Denise Stephens

Taking AIM: Integrating Organization Development into the Creation of a Diversity, Equity, & Inclusion Audit

Speaker:

Kawanna Bright (University of Denver) and Nikhat Ghouse (American University)

A Consideration of Power Structures (and the Tension They Create) in Library Assessment Activities

Speaker:

Maggie Faber and Jackie Belanger (University of Washington); Ebony Magnus (Southern Alberta Institute of Technology)

Social Justice Metrics for Libraries: A Community Identification of Possibilities

Speaker:

Lisa Hinchliffe (University of Illinois at Urbana-Champaign), Krystal Wyatt-Baxter (University of Texas), and Cameron Tuai (Drake University)

Setting Our Cites on Gender: Toward Development of Inclusive Scholarly Support Services for All Faculty

Speaker:

Laura Robinson and Anna Newman (Worcester Polytechnic Institute)

Assessing the Social Value of Library Services at Drake University

Speaker:

Cameron Tuai (Drake University)

Assessing and Improving the Experience of Underrepresented Populations: A Participatory Design Approach

Speaker:

Scott Young and David Swedman (Montana State University); Haille Fargo, Steve Borrelli, Zoe Chao, and Carmen Gass (Pennsylvania State University)

Strategic Library Assessment: Aligning with Your University's Strategic Plan

Speaker:

Kathy Crowe (University of North Carolina at Greensboro)

Tracking Unicorns: A Multi-Institutional Network Analysis of Library Functional Areas

Speaker:

Emily Guhde (Georgetown University) and Brian Keith (University of Florida)

Two Years and Change: Building a Sustainable Culture of User-Focused Assessment

Speaker:

Katy O'Neill (Loyola Notre Dame)

"Buttoned Up Assessment": Organizational Culture and Improving Department-Wide Assessment Efforts at Brown University Library

Speaker:

Jeanette Norris and Boaz Nadav-Manes (Brown University)

Finding Value in Unusual Places: Transforming Collaboration Workshop Data to Inform a Library Cooperative's Strategic Plan

Speaker:

Laura Spears, Melissa Powers, and Bess De Farber (University of Florida)

Zero to Sixty: Implementing Outcomes Assessment for an Entire Organization

Speaker:

Krystal Wyatt-Baxter (University of Texas)

From Indifference to Delight: Gauging Users' Preferences Using the Kano Model

Speaker:

Gabriela Castro (Cornell University) and Zoe Chao (Pennsylvania State University)

From Default to Design: Design-Based Assessment for Libraries and Librarianship

Speaker:

Rachel Ivy Clarke (Syracuse University)

Reflections on Creating a Multi-Site, Mixed Methods, and Interpretive Assessment Project

Speaker:

Darren Ilett and Natasha Floersch (University of Northern Colorado); Emily Dommermuth, Juliann Couture, and Lindsay Roberts (University of Colorado Boulder); Renae Watson, Kristine Nowak, and Jimena Sagàs (Colorado State University)

Using LibQUAL+® as a Foundation for the Library's Support of Accreditation and Re-Certification Efforts

Speaker:

Michael Maciel (Texas A&M University)

Building a "Library Cube" from Scratch

Speaker:

Kirsten Kinsley, Louis Brooks, and Jesse Klein (Florida State University)

LibQUAL+ Results Bring More Questions Than Answers: Using Exploratory Survey Data to Instigate Further Assessments

Speaker:

Kimberly Vardeman and Jingjing Wu (Texas Tech University)

Buffet Lunch

Location:

Galleria Foyer and Galleria I–IV

Ebsco Presentation

Location:

Westchester

Perspectives on the Limits of Assessment: Ithaka S+R's Indigenous Studies Project

Speaker:

Danielle Cooper (Ithaka S+R)

1G Needs are Student Needs: A Mixed-Methods Approach to Understanding the Experiences of First-Generation College Students

Speaker:

Emily Daly and Joyce Chapman (Duke University Libraries)

Tracking the Elusive Undergraduate Non-user: Triangulating a Senior Survey, Library Instruction Data, and LibQUAL+ Results

Speaker:

Laurel Littrell (Kansas State University)

Collaborative Assessment for Student Success: Analyzing Nontraditional Students' Library Perceptions and Usage

Speaker:

Karen Stanley Grigg and Samantha Harlow (University of North Carolina at Greensboro)

Toward a Culture of Inquiry: Reducing Barriers to Engagement in Assessment

Speaker:

Jeremy Buhler (University of British Columbia)

Engaging Graduate Students in Research and Scholarly Life Cycle Practices: Localized Modeling of Scholarly Communication for Alignment with Strategic Initiatives

Speaker:

Anjum Najmi and Scott Lancaster (Texas A&M University Commerce)

Choose Your Adventure: A Library Reorganization Case Study

Speaker:

Heather Scalf (University of Texas Arlington)

Coming Full Circle: Exploring the Life Cycle of a Staff Training Program Evaluation

Speaker:

Jennifer Sweeney (San Jose State University) and Kathryn G. Sweeney (JK Sweeney & Associates)

Diffusing Organizational Change through Service Design and Iterative Assessment

Speaker:

Rachel Vacek, Emily Puckett Rodgers, and Meghan Sitar (University of Michigan)

Getting to Scale: Developing a Sustainable, Collaborative, Mixed-Method Approach to Space Assessment at the University of Washington Libraries

Speaker:

Jackie Belanger, Maggie Faber, and Jenna Nobs (University of Washington Libraries)

Discovering Access: Uncovering the Connection between Office Spaces and the User Experience

Speaker:

Tobi Hines and Sara Wright (Cornell University)

How Many Seats Do We Need in Our Library? A New Utilization-Based Model

Speaker:

Martha Kyrillidou (QualityMetrics, LLC) and Elliot Felix (brightspot strategy)

Where Students Want to Spend the Night: A Two-Phase Examination of Overnight Study Spaces at the University of Florida

Speaker:

Laura Spears (University of Florida)

When to Hold On and When to Let Go: A Distributed Retrospective Print Repository Program for Rarely-Held Monographs

Speaker:

Jean Blackburn (Vancouver Island University) and Lisa Petrachenko (University of Victoria)

Ranking Data Outliers for Collection Budget Analysis: Allocating for the Future

Speaker:

Elizabeth Brown, James Galbraith, Jill Dixon, and Mary Tuttle (Binghamton University)

Collecting Globally, Connecting Locally: 21st Century Libraries

Speaker:

Susan Edwards and Chan Li (University of California, Berkeley)

The Collection Assessment is Done... Now What?

Speaker:

Karen Harker, Coby Condrey, and Laurel Crawford (University of North Texas)

Assessing Textbook Cost and Course Data for a High-Impact Textbook Lending Program

Speaker:

Jan Kemp and Posie Aagaard (University of Texas at San Antonio)

Mining EZProxy Data: User Demographics and Electronic Resources

Speaker:

Connie Stovall and Ellie Kohler (Virginia Tech)

Location:

Monarch Room (24th Floor)

Human Subject-Based Library Research and Professional Ethics: A Panel Discussion

Speaker:

Brian W. Keith, Moderator (University of Florida), Stanley Wilder (Louisiana State University), Laura I. Spears (University of Florida), Lisa Janicke Hinchliffe (University of Illinois at Urbana-Champaign), and Robert Farrell (City University of New York)

Location:

Plaza

ARL Library Impact Framework

Location:

Galleria IV

Assessing Librarian Skills for the Future: A Toolkit for Success

Speaker:

Elliot Felix and Amanda Wirth (brightspot strategy); David Woodbury (North Carolina State University); Jennifer Ferguson (Tufts University)

Location:

Galleria III

Identifying Alternative Measures of Impact: Telling the Story

Speaker:

Holly Mercer (University of Tennessee) and Lynn Silipigni Connaway (OCLC Research)

Location:

Galleria I

Critical Information Literacy Instruction: Using Outcomes to Teach and Assess Big Ideas that Matter

Speaker:

Megan Oakleaf and Josh Hughey (Syracuse University)

Location:

Galleria II

Shopping for Sustainability: Re-Envisioning the Secret Shopper Assessment

Speaker:

Tricia Boucher and Jessica McClean (Texas State University)

Tell Me What You Want, What You Really, Really Want: Understanding User Perspectives with Comparative Analysis

Speaker:

Zoe Chao (Pennsylvania State University)

Comparing Apples to Oranges? Doing UX Work Across Time and Space

Speaker:

Andrew Darby and Kineret Ben-Knaan (University of Miami)

Redesigning Harvard Library's Website with User Research at Every Step

Speaker:

Amy Deschenes (Harvard University)

Holistically Evaluating a Room Booking Service's Transition from Online Booking to In-Person Access

Speaker:

Ruby Warren (University of Manitoba)

Beyond "Will You Make Me a Dashboard?": Meaningful Collaboration on Visualization and Reporting

Speaker:

Maggie Faber (University of Washington), Jeremy Buhler (University of British Columbia), and Frankie Wilson (University of Oxford)

Library Continuous Improvement through Collaboration on an Institution-Wide Assessment Initiative

Speaker:

Michael Luther and Jen Wells (Kennesaw State University)

Is There a (Data) Point? Are All These Measures Useful?

Speaker:

Dawn McKinnon, Joseph Hafner, Martin Morris, and Andrew Senior (McGill University)

Measuring Library Support for Institutional Research Endeavors Using a Return-on-Investment Model: Data Analysis Update

Speaker:

Douglas Varner, Jennifer Kluge, and Jett McCann (Georgetown University); Nancy Woelfl (University of Nebraska)

Assessing Student Learning in Library Instruction: A Faculty Perspective

Speaker:

Doreen Bradley and Jo Angela Oehrli (University of Michigan)

Information Literacy Assessment for Instruction Improvement and Demonstration of Library Value: Comparing Locally-Grown and Commercially-Created Tests

Speaker:

Kathy Clarke (James Madison University) and Carolyn Radcliff (Carrick Enterprises)

Developing Library Learning Outcomes: Reflecting on Instruction across the Library

Speaker:

Ashley McMullin, Jennifer Schwarz, and Janice Scurio (DePaul University)

What Could We Do, If Only We Knew? Libraries, Learning Analytics, & Student Success

Speaker:

Megan Oakleaf (Syracuse University), Malcolm Brown (Educause), Scott Walter (DePaul University), Dean Hendrix (University of Texas at San Antonio), and Joe Lucia (Temple University)

Library Participation in Learning Analytics Initiatives: Library and Student Perspectives

Speaker:

Michael Perry (Northwestern University); M. Brooke Robertshaw (Oregon State University); Andrew Asher and Kyle Jones (Indiana University); Kristin Briney (University of Wisconsin-Milwaukee); Abigail Goben (University of Illinois at Chicago) and Dorothea Salo (University of Wisconsin at Madison)

Where Do We Grow from Here? Assessing the Impact of a Digital Media Commons on Student Success

Speaker:

Kathy Crowe and Armondo Collins (University of North Carolina at Greensboro)

Benchmarking Reference Data Collection: The Results of a National Survey on Reference Transaction Instruments with Recommendations for Effective Practice

Speaker:

Rebecca Graff (Southern Methodist University), Paula Dempsey (University of Illinois at Chicago), and Adele Dobry (California State University, Los Angeles)

Implementing Standardized Statistical Measures and Metrics for Public Services in Archival Repositories and Special Collections Libraries

Speaker:

Amanda Hawk (Louisiana State University)

Assessing Need and Evaluating Programs for a Health Science Center Library's Wellness Initiative

Speaker:

Ariel Pomputius, Nina Stoyan-Rosenzweig, Margaret Ansell, Terry Selfe, Jane Morgan-Daniel, and Michele R. Tennant (University of Florida)

One Year In: Using a Mission-Driven Assessment Plan to Enact Change in an Academic Library Makerspace

Speaker:

Krystal Wyatt-Baxter and Amber Welch (University of Texas Libraries)

Creating an Assessment Plan & Data Inventory: Aligning & Managing Metrics of Success

Speaker:

Starr Hoffman

Location:

Galleria IVa (Tanglewood)

Loud Librarians! Communicating the Impact of Your Library

Speaker:

Selena Killick & Frankie Wilson

Location:

Westchester