Plenary Session I: The Most Important Challenge for Library Assessment
East Ballroom, 9:15-10:30am
Keynote Panel: Susan Gibbons (Vice Provost & Dean, River Campus Libraries, University of Rochester), Rick Luce (Vice Provost and Director of Libraries, Emory University), and Betsy Wilson (Dean of University Libraries, University of Washington)
Moderator: Crit Stuart (ARL Director, Research, Teaching & Learning)
Three visionary library leaders each present what they see as the most important challenge for library assessment in the future. The session promises to be provocative and stimulating, but never boring.
Keynote Follow-up Discussion
East Ballroom, 11:00am-12:00pm
Reactors: Joan Rapp (Executive Director of Libraries, University of Cape Town) and Stephen Town (Director of Library & Archives, University of York)
Panelists: Susan Gibbons, Rick Luce, Betsy Wilson, and moderator Crit Stuart
Joan Rapp and Stephen Town begin the hour by providing international perspectives on the challenges posed by the keynote panel. A moderated conversation among all panelists, coupled with audience reactions and questions, rounds out the morning
segment.
Plenary Session II: Evaluating Quality
West Ballroom, 4:00-5:00pm
Speaker: Paul Gregutt (Wine Author/Columnist)
What do wines, wineries, libraries and assessment have in common? Noted Northwest
wine writer Paul Gregutt will share his views on qualitative evaluation and assessment in
the world of wine and wineries and look at some potential applications for libraries.
Washington State is the second largest producer of fine wines in the United States.
Plenary Session III: Reflections on Library Assessment: A Conversation with Duane Webster, Amos Lakos, and Shelley Phipps
East Ballroom, 3:30-4:30pm
Moderators: Colleen Cook (Texas A&M) and Brinley Franklin (University of Connecticut)
Three individuals who made substantial contributions to the development of library assessment have retired in the past year. Duane Webster, as Executive Director of the
Association of Research Libraries, moved ARL into the forefront of library assessment through his support of ARL New Measures and the development of assessment tools such as LibQUAL+® and MINES for Libraries®. Amos Lakos (Waterloo University/UCLA) and Shelley Phipps (University of Arizona) articulated the critical influences of organizational culture and structure in developing and sustaining library assessment.
Moderators Cook and Franklin lead this pioneering trio in a far-ranging conversation on
assessment.
Plenary IV: Conference Perspectives: A Look Back and a View Forward
East Ballroom, 3:15-4:15pm
Panelists: Paul Beavers (Assessment Officer and the Director of Information Services Group, Wayne State University), Deborah Carver (Dean of Libraries and Professor, University of Oregon), Debra Gilchrist (Dean of Libraries and Institutional Effectiveness, Pierce College), and Peter Hernon (Professor, Simmons College)
Moderator: Crit Stuart (ARL)
Our four panelists represent a broad range of perspectives, from an assessment
practitioner, directors of ARL and community college libraries, and an LIS faculty
member. Each will offer brief personal observations and reflections on the conference as
well as suggest where the library assessment community should direct its attention. The
discussion will then expand to include questions and comments from the audience.