Printable materials:
Full conference program
Detailed schedule listing
Program at a Glance
Poster abstracts
Monday |
August 4 |
|
9–9:15am |
Welcome & Opening |
|
9:15–10:30am |
Plenary Session I: The Most Important Challenge for Library Assessment |
|
11am–12pm |
Keynote Follow-up Discussion |
|
1–2:30pm |
Parallel Session #1 E-Metrics (West Ballroom) Measuring the Impact of Networked Electronic Services (MINES for Libraries®): Developing an Assessment Infrastructure for Libraries, State, and Other Types of Consortia Building Frameworks of Organizational Intelligence: An Analysis of Present and Future Data Farm Strategies at the Penn Libraries Place (Room 310) LibQUAL+® and the Evolution of “Library as Place” at Radford University, 2001-2007 Using Evidence for Space Planning Wayfinding Revisited: Improved Techniques for Solving Usability Problems in Physical Spaces (11MB) Methods (Room 200) Under New Management—Developing a Library Assessment Program at a Small Public University In Our Visitors’ Footsteps: Using a “Visitor Experience” Project to Assess Services and Facilities at the Library of Virginia (44MB) Standardized Survey Tools for Assessment in Archives and Special Collections |
|
3–4pm |
Parallel Session #2 Information Literacy I (West Ballroom) Assessing Information Competence of Students Using iSkills&trade: A Commercially-available, Standardized Instrument Measuring Student Information Literacy Learning Outcomes: Using the Program Review Process to Gather Evidence of Learning Assessment in LIS Ed (Room 310) Covering Assessment in LIS Education Collections (Room 200) Use and Non-use of Choice-reviewed Titles: A Comparison between Undergraduate and Research Libraries Strategy and Leadership in the Transition Away from Print |
|
4–5pm |
Plenary Session II: Evaluating Quality |
|
5–5:30pm |
Wine Reception & Book Signing |
|
5:30–7pm |
Poster Reception
East Ballroom |
|
Tuesday |
August 5 |
|
9–10:30am |
Parallel Session #3 Management Information (West Ballroom) Assessment-based Strategies for Building Connections with Academic Departments Expenditures-Focused Index (EFI) Based on the ARL Statistics: Why Is It Important? Evidence-based Management: Assess to Plan to Budget to Action Information Literacy II (East Ballroom) Assessment Cycle or Circular File: Do Academic Librarians Use Information Literacy Assessment Data? Voices of Authentic Assessment: Stakeholder Experiences Implementing Authentic Information Literacy Assessments Qualitative Methods (Room 200) Personas and a User-centered Visioning Process Patterns of Culture: Re-aligning Library Culture to Meet User Needs Mixing Methods, Bridging Gaps: An Ethnographic Approach to Understanding Students |
|
11–12:30pm |
Parallel Session #4 Organizational Culture I (West Ballroom) Employees as Customers Judging Quality: Enhancing Employee Assessment Toward Transformation: Using Staff Reflections on Organizational Goals, Culture and Leadership for Organizational Assessment and Development Keeping a Finger on the Organisational Pulse: Surveying Staff Satisfaction in Times of Change Data into Outcomes (East Ballroom) Assessment for Impact: Turning Data into Tangible Results What If We Don’t Provide the Computers?: Assessment for Reduction Turning Results into Action: Using Assessment Information to Improve Library Performance Statistical Data (Room 200) Adding Context to Academic Library Assessment: Using the Integrated Postsecondary Education Data System for Institutional and Comparative Statistics Asian Library Statistics: A Pilot Project Making Incremental Improvements to Public Library Comparative Statistical Practices |
|
1:30–3pm |
Parallel Session #5 Impact/Evaluation (West Ballroom) A Meta-assessment of Statewide Program Evaluations: Matching Evaluation Methods to Program Goals Library Assessment: Changing Roles for the Academic Library in Support of Academic Research Evaluation Student Research Behavior: Quantitative and Qualitative Research Findings Presented with Visualizations LibQUAL+® (East Ballroom) Does Size Matter? The Effect of Resource Base Size on Faculty Service Quality Perceptions in Academic Libraries LibQUAL+® Lite: A New Model for Conducting Service Quality Assessments That Both Minimizes Demands on Users and Maximizes Response Rates Bench-marking on a National Scale: The 2007 LibQUAL+® Canada Experience Organizational Culture II (Room 200) Keeping Assessment Results on the Radar: Responsibility for Action Collaborative Design and Assessment: Learning ‘With and For’ Users Creating a Culture of Assessment: Cascadia Community College Student and Faculty Focus Groups |
|
3:30–4:30pm |
Plenary Session III: Reflections on Library Assessment: A Conversation with Duane Webster, Amos Lakos, and Shelley Phipps | |
6:15–9pm |
Conference Reception, Olympic Sculpture Park |
|
Wednesday |
August 6 |
|
9am–10:30am |
Parallel Session #6 Reference (West Ballroom) Using the READ Scale (Reference Effort Assessment Data): Qualitative Statistics for Meaningful Reference Assessment (separately slides below) Systematic Quantitative and Qualitative Reference Transaction Assessment: An Approach for Service Improvements Evaluation Metrics (East Ballroom) Conceptual Context for Expanding the Discussion of Evaluation Metrics for Libraries Building a Resource for Practical Assessment: Adding Value to Value and Impact Planning to Action (Room 200) From Data to Action: Setting Goals to Respond to Customer Wants and Needs Integrating Assessment and Planning: A Path to Improved Library Effectiveness Making a Difference: From Strategic Plan to Business Plan |
|
11am–12:30pm |
Parallel Session #7 LibQUAL+® Comments (West Ballroom) Analyzing LibQUAL+® Comments Using Excel: An Accessible Tool for Engaging Discussion and Action Are They Really That Different?: Identifying Needs and Priorities Across User Groups and Disciplines at the University of Notre Dame through LibQUAL+® Comments Examining the Overlooked: Comments from Incomplete 2007 LibQUAL+® Survey Responses Getting Started: Applying Atlas.ti and NESSTAR to the LibQUAL+® Results at UBC Library Usability (East Ballroom) Outsourcing Functional Web Usability: A Practical Approach to Effective Web Enhancements Improving User Experience If They Build It, Will They Come?: A Qualitative Study Using Participatory Design Feedback for Inclusion in a New Library Home Page Measuring the Effectiveness of Facets in the Next Generation OPAC Information Literacy III (Room 200) Scores Improve, But Does Learning?: Assessing the Library Instruction Program at the American University in Cairo Information Competence Assessment Using First Year and Upper Division Writing Samples Library Instruction Assessment Made Easy: Practical Tips to Get You Started with Little Training, Money, or Time |
|
2–3pm |
Parallel Session #8 Digital Library (West Ballroom) Proposition: Digital Collections Are Easier to Find and Use through DLF Aquifer’s American Social History Online Cross-Institutional Repository Assessment: A Standardized Model for Institutional Research Assessment Assessment Plans (East Ballroom) Creating Assessment Plans: Four Case Studies Information Literacy IV (Room 200) The New ACRL Institute for Information Literacy Immersion Institute Track: Assessment in Action Assessment Tool or Edutainment Toy It’s Just a Click Away: Instruction Assessment That Works |
|
3:15–4:15pm |
Plenary IV: Conference Perspectives: A Look Back and a View Forward |
|
4:15–4:30pm |
Conference close and adjournment |
|
Thursday |
August 7 |
|
8:30am–12pm |
Morning Post-Conference Workshops Beyond the Pie Chart: Techniques for Structuring and Visualizing Quantitative Information Getting Started with Learning Outcomes Assessment Jumpstarting the Assessment of Library Learning Spaces Handouts Turning Data into Information Handout |
|
1–4:30pm |
Afternoon Post-Conference Workshops Successfully Implementing the Balanced Scorecard Handouts Usability Testing |