2012 Conference Schedule (Library Assessment Conference)

Conference Program -- Preliminary Conference Schedule
Program Abstracts -- Roster
Posters: Guide -- Abstracts by Theme -- Abstracts by Author

Free Trolley: guests at the Courtyard and Hampton Inn & Suites on West Main can use the free Trolley to travel back and forth from the Omni & Paramount. There are more details on the route and schedule at the CAT website.

Sunday		October 28
10am–6pm		Registration (Omni Prefunction)
Noon–4:00pm		Workshop (Omni C) Library Value: Conceptualizing, Capturing, and Communicating Impact Leader: Megan Oakleaf, Syracuse University
Afternoon Tours		2:00-4:00pm - Architectural Tour of Jefferson's Historic Academical Village (the Lawn) 2:00-4:00pm - Historical Tour of the University of Virginia Grounds 4:00-7:00pm - Monticello "After Hours" 3:30-5:00pm - Downtown Walking Tour
Monday		October 29
8am		Registration desk opens (Omni Prefunction) Breakfast (Paramount)
9–9:30am		Welcome & Opening Steve Hiller, Martha Kyrillidou, and Jim Self (Conference Co-Chairs)
9:30–10:15am		Plenary I Keynotes: Libraries and the Academy John Lombardi: Living in the Cloud: Who Owns It, Who Pays for It, Who Keeps It Safe, and Will My Kids Inherit the Wind?
10:15–10:45am		Break
10:45am–12:30pm		Plenary I Keynotes: Libraries and the Academy John Simon: Dollars and Sense: the New Financial Realities of Higher Education Judith Eaton: Higher Education in a New Era of Public Accountability. What Does This Mean for You?
12:30–1:15pm		Bag Lunch distributed at the Paramount
1:30–3pm		Parallel Session 1 Value (Paramount) What Do We Want to Know: Articulating a Research Agenda for the Value of Academic Libraries Lisa Hinchliffe, University of Illinois, Urbana-Champaign Megan Oakleaf, Syracuse University Kara Malenfant, Association of College and Research Libraries Assessment of the Use, Value and ROI of All Academic Library Services Donald King, Bryant University Carol Tenopir, University of Tennessee Liz Whitson, University of Tennessee Ben Birch, University of Tennessee The Value of Our People: Towards a Scorecard for Human Capital in Academic and Research Libraries Stephen Town, University of York Jo Black, University of York Ian Hall, University of York Data and Impact (Omni C) The ARL Investment Index Revisited: In Search of Reliable and Valid Indicators of Extensiveness of Research Libraries in the 21st Century Martha Kyrillidou, Association of Research Libraries William Grey Potter, University of Georgia Brinley Franklin, University of Connecticut Collen Cook, McGill University Bruce Thompson, Texas A&M University Measuring the Impact of Electronic Library Materials on the University's Research Mission Michael Rawls, Virginia Commonwealth University Using Library User Surveys to Assess the Library's Impact on Student Outcomes John Stemmer, Bellarmine University David M. Mahan, Bellarmine University Information Services (Omni B) Using a Mixed Method Approach to Assessing Roaming Services: A Case Study Consuella Askew, Florida International University Marissa Ball, Florida International University Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries Kathryn Crowe, University of North Carolina at Greensboro Agnes K. Bradshaw, University of North Carolina at Greensboro Secret Shoppers in the Library Jennifer Jones, Georgia State University
3–3:30pm		Break
3:30–5pm		Parallel Session 2 Organizational Performance (Paramount) Do We Have What it Takes?: Assessing Liaison Librarians’ Skill Sets to Build Strong Partnerships and Ensure Better Outreach in a Quickly Changing Research and Learning Environment Denise Hersey, Yale University Francine DeFranco, University of Connecticut The Quality Maturity Model: Your Roadmap to a Culture of Quality Frankie Wilson One Size Doesn't Fit All? Harnessing Multiple Assessment Frameworks to Build the Value Proposition for the Organisation Meredith Martinelli, Macquarie University Jennifer Peasley, Macquarie University Teaching and Learning I (Omni C) Utilizing Cross-Campus Collaboration to Improve the Assessment of Information Literacy Nisa Bakkalbasi, Columbia University Jason Kopp, James Madison University Johnathan Paulo, James Madison University Donna Sundre, James Madison University Stefanie Warlick, James Madison University Sara Williams, James Madison University Library Faculty and Instructional Assessment: Creating a Culture of Assessment through the High Performance Programming Model of Organizational Transformation Meredith Farkas, Portland State University Lisa Hinchliffe, University of Illinois, Urbana-Champaign Collaborating with Campus Assessment Services to Evaluate Information Literacy Skills of Graduating Undergraduates Irene Ke, University of Houston Christina Gola, University of Houston New Roles (Omni B) Too Much Assessment, Not Enough R&D Brian Mathews, Virginia Tech Assessing the Library’s Grants Program Jamie McGowan, University of Illinois, Urbana-Champaign Beth Sandore, University of Illinois, Urbana-Champaign Is Experience the Best Teacher?: Field Experience and Student Learning in LIS Education Programs Susan Searing, University of Illinois, Urbana-Champaign Scott Walter, DePaul University Tanner Wray, University of Maryland
6–8pm		Poster Session and Reception (Omni) Poster Guide Poster Abstracts by Theme
Tuesday		October 30
8am		Breakfast (Paramount)
9–10am		Plenary II Announcements Keynotes: Libraries and the Academy Siva Vaidyanathan: Library Assessment and Big Data: The Need for Ethical, Legal and Philosophical Analysis
10–10:30am		Break
10:30am–12:30pm		Parallel Session 3 Space (Paramount) TEALS (Tool for Evaluation of Academic Library Spaces) Project: Evaluating Physical Library Spaces Neda Abbasi, Deakin University Hisham Elkadi, Deakin University Anne Horn, Deakin University Sue Owen, Deakin University Practical Research for Library Space and Service Design Bertha Chang, North Carolina State University Honora N. Eskridge, North Carolina State University Designing and Assessing Library Services Elliot Felix, Brightspot Strategy Multidisciplinary Rethinking and Redesign of Library Space Patricia Steele, University of Maryland Nancy Fried Foster, University of Rochester Teaching and Learning II (Omni West) Project RAILS: Rubrics, Results, & Recommendations Megan Oakleaf, Syracuse University Jackie Belanger, University of Washington, Bothell Jenny Mills, Belmont University Impact of Library Instruction in Different Academic Disciplines: An Analysis of Student Transcripts and Course Syllabi Melissa Bowles-Terry, University of Wyoming Rolling it up: The Evolution of an Information Literacy Assessment Plan Elizabeth Dolinger, Keene State College Assessment of Information Literacy as a Student Learning Outcome: Overcoming Barriers and Achieving Standards Laura Saunders, Simmons College User Assessment & Behavior (Omni East) Collaborative Ethnographic Needs Assessment of Doctoral Students in the Humanities Damon Jaggars, Columbia University Kornelia Tancheva, Cornell University Increasing the Impact & Value of a Graduate Level Research Methods Course by Embedding Assessment Librarians & Library Assessment Kirsten Kinsley, Florida State University Rachel Besara, Florida State University Student Information Seeking Behaviors: A Case Study in Collaboration Allyson Washburn, Brigham Young University Sheila C. Bibb, Brigham Young University Research Support Services for Scholars: Understanding Evolving Research Practices Jennifer Rutner, Ithaka S+R presented by Matthew Long, Ithaka S+R
12:30–1:25pm		Bag Lunch distributed at the Paramount
1:30–3:30pm		Parallel Session 4 Communicating Value (Paramount) Telling the Story: Library Assessment for University Leadership Donna Tolson, University of Virginia Martha Sites, University of Virginia Anda Webb, University of Virginia Making the Case for Institutional Investment in Libraries: The Value of Evidence-Based Narratives Steve Hiller, University of Washington Lizabeth Wilson, University of Washington The ICOLC Balanced Scorecard Pilot: The Value of Collaborative Parallel Play Katherine Perry, VIVA, the Virtual Library of Virginia James Self, University of Virginia Consortia Value: The Orbis Cascade Alliance Nancy Slight-Gibney, University of Oregon Faye A. Chadwell, Oregon State University Steve Hiller, University of Washington Donna Reed, Portland Community College Special Collections (Omni West) Data Driven Decision Making: A Holistic Approach to Assessment in Special Collections Repositories Melanie Griffin, University of South Florida Barbara Lewis, University of South Florida Mark I. Greenberg, University of South Florida Understanding the User’s Mental Model: An Evolving Design and Assessment Strategy for Archival Collection Description Rachael Hu, California Digital Library Brian Tingle, California Digital Library Assessing Special Collections: How Do We Get from Where We Are to Where We Need to Be? Merrilee Proffitt, OCLC Research Methods for Measuring Return on Investment for Digitized Special Collections Ken Wise, University of Tennessee Gayle Baker, University of Tennessee Discovery (Omni East) Beyond Usability: Building Discovery Tool Requirements through User Stories David Bietila, University of Chicago “It’s All in the Metadata”: Towards a Better QA for Ebooks Ravit David, University of Toronto and Scholars Portal Dana Thomas, Ryerson University and Scholars Portal “Feels Like You’ve Hit the Lottery”: Assessing the Implementation of a Discovery Layer Tool at Ryerson University Courtney Lundrigan, York University Kevin Manuel, Ryerson University May Yan, Ryerson University Did We Get What We Paid For? An Institutional Assessment of User Behavior, User Expectations, and System Performance of Web Scale Discovery Tools. Doralyn Rossmann, Montana State University Brian Rossmann, Montana State University
3:45–4:30pm		ARL Survey Coordinators Discussion (Omni A)
4:30–5:15pm		ClimateQUAL® Discussion (Omni A)
6–6:30pm		Conference Awards (Paramount) Library Assessment Career Achievement (Video tribute to Don King) (Video tribute to Sam Kalb) Posters: Judges' and People's Choice
6:30–8:30pm		Conference Reception at the Paramount Theater
Wednesday		October 31
7:30am		Continental Breakfast (Omni)
8:30–10am		Parallel Session 5 Teaching and Learning III (Omni A) Charting Success: Using Practical Measures to Assess Student Learning in a Peer2Peer Research Model Annie Donahue, University of New Hampshire at Manchester The A-Team: Making a Plan Come Together Across Campus Rhonda Huisman, Indiana University-Purdue University Indianapolis Conversations with Students: Assessment Leads to Adjustment Julie Petr, University of Kansas Amalia Monroe-Gulick, University of Kansas Assessment in the Organization (Omni B) Assessing Assessment: A Framework to Evaluate Assessment Practices and Progress for Library Collections and Services Nisa Bakkalbasi, Columbia University Donna Sundre, James Madison University Keston Fulcher, James Madison University The Assessment Needs of a Data-Driven Organization Lisa Horowitz, Massachusetts Institute of Technology Christine Quirion, Massachusetts Institute of Technology Jennie Murack, Massachusetts Institute of Technology Collaborative Measures Building using the Balanced Scorecard in North American Libraries Elizabeth Mengel, Johns Hopkins University Vivian Lewis, McMaster University Collections / E-Resources (Omni C) Multi-Institution Circulation Patterns in a Cooperative Interlibrary Loan Program Kathleen Bauer, Yale University Mining eResource Data to Reveal Hidden Assets - How One School Dug Deeper into MINES to Illustrate the Value of eResources. Catherine Davidson, York University Aaron Lupton, York University MINES for e-Books Brinley Franklin, University of Connecticut Terry Plum, Simmons College Mixed Methods (James Monroe) Quest for Continuous Improvement: Applying Feedback and Data Gathered through Multiple Methods to Evaluate and Improve Use of a Library's Discovery Tool Jeanne Brown, University of Nevada, Las Vegas Herding Cats, Knitting Fog, and Nailing Pudding to the Wall: Toward a Mixed-methods Approach to Evaluating Social Media Marketing in Libraries Selene Colburn, University of Vermont Defining User Experience in Libraries Joe Gilbert, University of Virginia Erin Mayhood, University of Virginia
10–10:30am		Break
10:30am–noon		Parallel Session 6 Institutional Data (Omni A) Mining Library and University Data to Understand User Populations and Behavior Scott Britton, University of Miami Game of Clones: Using Analytical Research Data to Identify Institutional Peers and Collections Needs Elizabeth Brown, Binghamton University NCES Datasets and Library Value: An Exploratory Study of the 2008 Data David Schwieder, University of Florida Lisa Hinchliffe, University of Illinois, Urbana-Champaign LibQUAL+® (Omni B) Tracking Academic Outcomes: What LibQUAL+® Tells Us about How Users View Information Literacy Outcomes Raynna Bowlby, Library Management Consultant and Simmons College Daniel O'Mahoney, Brown University Closing the Loop: Are Libraries Communicating Assessment Results to Students? Meg Scharf, University of Central Florida Nancy Cunningham, University of South Florida York University Libraries Implementation of LibQUAL+® Triads Dany Savard, York University Marcia Salmon, York University Aaron Lupton, York University LibQUAL+® Triads Pilot: Results from the University of Manitoba Libraries Marie Speare, University of Manitoba Collections / E-Resources (Omni C) User-defined Valued Metrics for Electronic Journals Katherine Chew, University of Minnesota James Stemper, University of Minnesota Caroline Lilyard, University of Minnesota Mary Schoenborn, University of Minnesota Applying Performance Measurement to Safeguard Budgets: Qualitative and Quantitative Measurement of Electronic Journal Packages. Selena Killick, Cranfield University Electronic Collection Assessment and Benchmarking to Demonstrate the Value of Electronic Collections Stephen Miller, University of Maryland University College
Noon–1:45pm		Affinity Lunch Discussions (Omni Meeting Rooms) Accreditation, Higher Education Standards and Libraries Moderator: Jeanne Brown, University of Nevada, Las Vegas Benchmarking with Other Libraries Moderators: Vivian Lewis, McMaster University and Liz Mengel, Johns Hopkins University Communicating Assessment Results Moderator: Meg Scharf, University of Central Florida Managing Library-related Data Moderator: Joe Zucca, University Pennsylvania Qualitative Methods Moderator: Nancy Turner, Syracuse University Space and Facilities Assessment Moderator: Joan Lippincott, Coalition for Networked Information Value and Return On Investment Moderator: Lisa Hinchliffe, University of Illinois, Urbana-Champaign
2:30–4pm		Plenary III State of Assessment Quality Frameworks in Academic Libraries: Organizing and Sustaining Library Assessment Activities Sarah Murphy, Ohio State University Library Assessment Today: More than Numbers Jim Self, University of Virginia Closing Panel Robert Fox, University of Louisville Jennifer Nutefall, Santa Clara University Megan Oakleaf, Syracuse University
4–5:30pm		Downtown Walking Tour
4–6pm		Halloween on the Lawn
Thursday Workshops		8:30am-3:30pm - Library Space Assessment: Bringing the Focus to Teaching and Learning (Omni A) Leaders: Joan K. Lippincott, Coalition for Networked Information, and Kim Duckett, North Carolina State University Libraries 8:30am-3:30pm - Working Effectively with LibQUAL+® (Omni B) Leaders: Raynna Bowlby and Martha Kyrillidou, Association of Research Libraries 8:30am-3:30pm - Getting Started with Learning Outcomes Assessment: Purposes, Practical Options, and Impact (Omni C) Leader: Megan Oakleaf, Syracuse University 8:30am-Noon - Successfully Managing Strategic Change with the Balanced Scorecard (James Monroe) Leaders: Donna Tolson, University of Virginia Library, Liz Mengel, Johns Hopkins University, and Vivian Lewis, McMaster University
Thursday Tour		9:00am-12:30pm - Monticello Tour

To see programs from past conferences, please visit Past Proceedings.

Library Assessment Conference

Building Effective, Sustainable, Practical Assessment

2012 Conference Schedule

Sunday

October 28

Monday

October 29

Tuesday

October 30

Wednesday

October 31